Information & Knowledge Centres

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We all know the feeling. That temptation to give in to a child who keeps bugging you about getting something they want. Whether it’s sweets, a new bicycle, or a mobile phone with all the bells and whistles, the nagging won’t stop before they get it, or you are fit to be tied. For the sake of peace, you give in, and so it has come to pass for our illumin representative, Alex the Alpaca. Yep, we at Softlink IC gave in.
With a theme of Global Impact, Local Footprint, the 2018 Australian Law Librarian’s Association (ALLA) conference program has a strong focus on law library technology.
Monash University English Language Centre is the first to use Softlink IC's new customer support service. Softlink’s Liberty and illumin communities now has a new way to connect with our customer Support teams.
As the journey into 2021 begins, Softlink Information Centres looks back at the extraordinary year that was 2020. What a busy, challenging year it was for everyone!
For Knowledge and IT Staff, ensuring the security of the operating systems they use and the data they manage is their most important responsibility. From their organization’s operating systems to software like integrated library systems (ILS), they are all about protecting user privacy and the organization’s data. Despite the best intentions, security gaps can result. No one is perfect and we all need help sometimes. With that in mind, Softlink IC would like to share with you what we believe are the 5 top possible security sins that could be committed!
Integration, automation, and positive user experiences is the aim of Softlink IC’s Web Services APIs. They enable integration of your existing complementary systems and resources with Liberty and illumin. Both solutions have a full API to ensure your library achieves a greater return on investment.
After nine years as Professional Services Manager for Softlink Americas, Maida Rubin stepped into a new role as global Customer Community Manager for Softlink’s Information Centres division.
If your library doesn’t have a brand yet, it’s time to think about what would make the space recognizable. Can users and non-users alike easily recognize your homepage? If not, then there is room for improvement!
This is a blog with a twist. We know Liberty Digital is packed full of fantastic features and functionality. One of its best features is the flexible and customizable homepage which means you can create a homepage or OPAC (online public access catalog) as unique as your organization.
There’s a lot to love in our latest Liberty v5 Build 8.053 release. As usual, there’s something for everyone! We did a quick office poll with the Softlink IC staff about what features to highlight, and we’ve listed our top 5 Liberty features below.

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