Information & Knowledge Centres
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Trending – 6 Blogs to Level Up Your Library
Which are our top blogs? What’s trending? We regularly post a variety of blogs which focus on topics, trends or themes we believe are interesting to both our customers and knowledge center staff everywhere. If you’re a regular to our blog feed, you’d know the topics really do vary.
Fill Your Library with Digital Content!
It’s no secret libraries are evolving, the 21st century is all about digital content in your catalog! Increasingly, libraries are focused on managing digital information.
OAI-PMH – the Library Protocol Everyone is Talking About
The game of Scrabble™ is nearly finished, you’re left with HPQOAPMI and no triple word or triple letter options. That’s why you have a love/hate relationship with it! How are you supposed to come from behind and beat your opponent with those letters? Softlink IC has the solution!
Why a Mobile App is a Must for Library Users and Staff
Mobile devices, especially phones, are the most valuable tool we can think of. They keep us in contact with others and enable us to complete any number of tasks, no matter where we are.
Think Our Current Awareness Feature is Great? You Ain’t Seen Nothing Yet!
Our Liberty library management system customers love the Current Awareness (Interests) feature. But as they know, Softlink Information Centres believes there is very little that can’t be improved or enhanced.
When We Talk About Our Live Chat Feature, We Mean Live Chat
Providing support is an important part of customer service. For Softlink IC, live chat is now indispensable. It adds another string to our already great support delivery bow. Our Liberty and illumin software customers have another effective avenue to chat to a real Support team member quickly. We don’t know if the customers of other library management system vendors talk to a real support person via a live chat option, but ours certainly do!
The Blockchain Buzz – What You Need to Know About Blockchain and Libraries
You may have heard the word “blockchain” mentioned in a variety of industries lately, even libraries. So, what do you need to know about it? We thought we’d speak to Softlink IC’s General Manager, John Crook to find out more about blockchain, what it can do, and how it may impact libraries.
4 Steps to Promote Your Corporate Library
So there you are – the proud manager of a beautiful new corporate library. You’ve done all the hard work. The steps you’ve taken to get to this point have been many. The last thing you want is all that hard work wasted. You want the library to be used to its full potential! For that, you need buy-in across the organization.
The Softlink Scoop – Edition 12/2019
A regular round up of library and information centre news and opinions from around the world.
3 Tips to Simplify Knowledge Management
Knowledge is a valuable and strategic asset of any enterprise. Salespeople need extensive product knowledge to sell their products. Support staff who know how to deal with the most challenging clients are able to provide positive support experiences to their clients and improve customer retention.
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