Highlights from SWITCH 2024
SWITCH 2024, held November 12–15 at the Opal Cove Resort in Coffs Harbour, marked an exciting milestone for AIT, now part of Softlink Information Centers. This was the first public library conference since joining Softlink IC, providing a unique opportunity to introduce the combined strengths of AIT and Softlink IC to the public library community.
4 Steps to Develop an Effective Marketing Campaign for Your Library
Libraries are centers of knowledge that serve corporations, specialized research disciplines, organizations, and members of the public. However, the information age has affected the attitude of many towards libraries and their value. Many people believe all they need is the internet.
AI in Libraries: Revolution or Risk?
In a world driven by technology, artificial intelligence (AI) is revolutionizing industries, including libraries
Ensure Security and Privacy in Your Library System
In today’s digital age, security and privacy in library systems are paramount. This guide gives an overview of key security practices in libraries and information centers…
The Solo Librarian’s Secret Weapon
Solo librarians juggle multiple roles, balancing marketing, support, research, and library management. While balancing all of this, how can you transform your library into a dynamic, engaging hub? This blog recaps some of the practical strategies we covered in a recent webinar that will make your library irresistible.
Softlink Named Finalist for Best Customer Service Team
We are proud to announce Softlink Information Centers has been selected as a finalist in the 2024 Engage Awards for Best Customer Service Team! This recognition highlights our customer service team’s commitment to delivering top-notch support and service to our clients.
Softlink Acquires Aurora Information Technology
Softlink Information Centers has acquired Aurora Information Technology (AIT), a respected developer of public and special library software founded in the 1990s. AIT’s team and products will now be part of Softlink, expanding its range of solutions without impacting current support or service for Liberty, Liberty Digital, or illumin customers.
How to Host Your Library in the Cloud – A Beginner’s Guide
As we navigate the digital transformation of libraries, understanding the role of cloud hosting in managing library systems is crucial. This guide aims to demystify cloud hosting and explain why it’s a smart choice for your library.
Digital Library vs Physical Library: The Ultimate Face-off
Libraries have been an integral part of our society for thousands of years. They offer knowledge and a space for discovery. However, with the rise of technology, the traditional physical library has been challenged by the digital library. The question arises, who will win the ultimate face-off!?
Why Traditional Ticketing Solutions Fail Research Teams
In our fast-paced digital world, the roles of researchers and research librarians are evolving more rapidly than ever. The important task of tracking and managing research requests can’t be left to traditional ticketing software. While a staple in query management and user assistance, traditional ticketing software often falls short in meeting the specialized demands of research centers.